Account Closure & Data Deletion

Use Close account in Settings, ask from Privacy & Data Requests, or email [email protected].

Deletion normally finishes right away and always within 30 days.

Everything that belongs to your account. That includes your profile and sign-in, inventory, sales, purchases, vendor and receipt details, notes, photos, reports, marketplace connections and tokens, Browser Agent data, Point of Sale records, Vault AI history, and any AI Top-Up balance. Deletion cannot be undone, so download anything you want to keep first.

Yes. Inventory, variants, sales, purchase lots, and the reports built from them are all deleted. Vault does not keep a de-identified copy of your business records.

Only a few narrow records. A Beams Vault Store seller keeps its own order record of anything you bought there, for accounting, tax, and dispute reasons; we keep a minimal record that a privacy request was received and answered, and a record that the deletion happened with no personal details. Stripe keeps its own billing records as payment processor, and backups roll off on their normal rotation.

Only the narrow records listed in Privacy, Section 10. None of them is your inventory, sales history, photos, or notes, and none is shown anywhere in the app.

Only general product facts that are not about you. For example, that a barcode belongs to a particular product. They are not linked to you and never include your notes, descriptions, photos, prices, vendors, or history.

General product reference facts, such as which product a barcode belongs to, may be kept because they are not personal information. Your notes, photos, and listing text are not kept.

No. Moving to Collector keeps your account and data; only deletion removes them.